Legal
Shipping Policy
Last updated: March 2026
Overview
Lauren B Pet Portraits offers both digital and physical portrait products. Digital portraits are delivered electronically, while printed posters and canvas portraits are shipped to the address provided at checkout.
Order Processing Time
Portraits are generated automatically by AI, typically in about 30 seconds after you upload your photo. After purchase: • Digital Portraits: instant download • Canvas Prints: produced by our print partners and delivered within the United States in 3–7 business days Processing time may vary during holidays or periods of high demand.
Digital Delivery
Digital portraits are delivered via email or download link once the artwork is completed. Customers will receive: • A high-resolution digital file • Instructions for downloading and saving the image No physical item will be shipped for digital orders.
Shipping for Physical Products
Lauren B Pet Portraits is based in the USA and currently ships within the United States only. Poster and canvas portraits are printed through professional print partners and shipped directly to the customer. Shipping times vary depending on location but typically range between: • 3–7 business days within the United States Customers will receive tracking information once the order has shipped.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping destination and product size. Occasionally we may offer promotional free shipping on certain products or during special events.
Shipping Delays
While we work hard to ensure timely delivery, Lauren B Pet Portraits is not responsible for delays caused by: • Shipping carriers • Weather conditions • Customs processing for international shipments • Incorrect shipping information provided by the customer
Incorrect Addresses
Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is entered and the order has already shipped, we cannot guarantee replacement or refunds.
Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery and include: • Photos of the damaged product • Photos of the packaging • Your order number We will work with the shipping carrier and printing partner to arrange a replacement if applicable.
Contact Information
Lauren B Pet Portraits Email: Jessica@LaurenBPetPortraits.com Phone: 844-352-8736 (844-3LAUREN) Please include your order number when contacting us about a shipping issue.