Terms of Service

Overview

Lauren B Pet Portraits creates custom AI-generated portraits of pets based on photographs provided by the customer. Products may include digital portrait files, printed poster portraits, and canvas portraits. All artwork is generated automatically by AI from the photo you provide.

Photo Requirements

Customers must provide a clear, high-quality photograph of their pet for the best results. The submitted photo should be: • Well lit • In focus • Show the pet's face clearly • Not heavily filtered Lauren B Pet Portraits reserves the right to request a different photo if the provided image is not suitable for creating a high-quality portrait.

Artistic Interpretation

Each portrait is created in the signature artistic style of Lauren B Pet Portraits. While we strive to closely represent your pet, the final artwork is an artistic interpretation and may not be an exact photographic replica. By placing an order, you acknowledge and accept this creative process.

Order Processing & Turnaround Time

Your portrait is generated by AI in about 30 seconds after you upload your photo. Once complete, you can instantly download your digital file or order a canvas print, which is produced and shipped within the United States in 3–7 business days.

Revisions

Each order includes one minor revision if requested within 3 days of receiving your preview or digital file. Minor revisions may include color adjustments or small detail corrections. Major changes such as a new photo, pose changes, or additional pets may require an additional fee.

Digital File License

Physical Products (Canvas & Posters)

Printed portraits are produced through professional print partners. Because these are custom-made products, they cannot be returned unless there is a manufacturing defect or shipping damage. If your item arrives damaged, please contact us within 7 days of delivery with photos of the issue.

Refund Policy

Due to the custom nature of our work, orders cannot be canceled once artwork has begun and custom portrait orders are non-refundable. If there is an issue with your order, we will work with you to find a reasonable solution.

Shipping

Shipping times depend on the customer's location and the print provider. Lauren B Pet Portraits is not responsible for shipping delays caused by carriers, weather, or customs processing for international orders. Customers will receive tracking information once their order ships.

Copyright & Artwork Rights

All artwork created by Lauren B Pet Portraits remains the copyright property of Lauren B Pet Portraits. By purchasing a portrait, customers receive a personal-use license only. Lauren B Pet Portraits may use completed portraits for portfolio display, website examples, and social media marketing unless the customer requests otherwise at the time of order.

Customer Content & Photo Rights

By submitting a photo or image for a custom portrait, you confirm that you own the rights to the image or have permission to use it. You grant Lauren B Pet Portraits permission to use the submitted photo solely for the purpose of creating your custom portrait and fulfilling your order. Lauren B Pet Portraits is not responsible for any copyright, trademark, or privacy violations related to images submitted by customers.

Customer Conduct

Lauren B Pet Portraits reserves the right to refuse service to anyone for inappropriate, abusive, or fraudulent behavior.

Limitation of Liability

Lauren B Pet Portraits is not liable for issues caused by poor photo quality submitted by the customer, shipping carrier delays, or printing color variations between screens and physical prints.

Accessibility

Lauren B Pet Portraits is committed to making our website accessible to all users. If you experience any difficulty accessing content on this site, please contact us at Jessica@LaurenBPetPortraits.com and we will work to assist you.

Changes to Terms

Lauren B Pet Portraits reserves the right to update these Terms of Service at any time. Updated terms will be posted on the website.

Contact Information

Lauren B Pet Portraits Email: Jessica@LaurenBPetPortraits.com Phone: 844-352-8736 (844-3LAUREN)